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CoSEIA Code of Ethics
Consistent with fair business practices, members of CoSEIA pledge to:
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Promote the use of solar energy that best serves the public interest.
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Provide products and services in the customer's best interest.
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Be responsive to customer complaints and suggestions.
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Present honestly the capabilities, performance, and energy-savings potential of solar systems, products, repairs or modifications.
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Perform product servicing and repairs in a professional manner.
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Offer reasonable, clear, and understandable warranties on products and services.
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Promptly respond to and fulfill justifiable warranty claims.
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Advertise bona fide prices for products and services.
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Sell products and services without reflecting unfairly on the products and services of competitors.
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Design, repair, install, or modify equipment in a manner that complies with applicable laws, ordinances, and regulations.
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Provide solar energy products, systems, and services that meet high standards of quality and performance.
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