CoSEIA Code of Ethics

Consistent with fair business practices, members of CoSEIA pledge to

• promote the use of solar energy that best serves the public interest.
• Provide products and services in the customer's best interest.
• Be responsive to customer complaints and suggestions.
• Present honestly the capabilities, performance, and energy-savings potential of solar systems, products, repairs or modifications.
• Perform product servicing and repairs in a professional manner.
• Offer reasonable, clear, and understandable warranties on products and services.
• Promptly respond to and fulfill justifiable warranty claims.
• Advertise bona fide prices for products and services.
• Sell products and services without reflecting unfairly on the products and services of competitors.
• Design, repair, install, or modify equipment in a manner that complies with applicable laws, ordinances, and regulations.
• Provide solar energy products, systems, and services that meet high standards of quality and performance.